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Spring 2020 Exams Update

The Royal Conservatory
Spring 2020 Exams Update


This page contains the official and most up-to-date information regarding RCM Certificate Program examinations originally scheduled to take place in-person from the period of March 2020 to June 2020. 


Issues accessing
Practical Exam?
               Issues accessing
Theory Exam?

 

The goals of the RCM since the virus outbreak have been to support teachers and to enable tens of thousands of registered students to complete their exams as planned. We have addressed these goals by making online teacher resources available and by offering online testing.  Remote examinations offer a viable solution to a very difficult problem. We appreciate fully that the circumstances facing students and teachers across North America are varied and there are instances where the online examination and timetable do not work. Please be assured that we are here to help address and resolve those issues on a case by case basis. If you registered for an examination taking place in this timeframe, please bookmark this page as it will be updated as soon as new information is available. Emails are also being sent to students (and their teachers) who were registered for in-person exams taking place in this timeframe. If you are registered and have not received the emails, please click here.

May 2020 theory examinations will be online.  For Theory Levels 5 to 8 and/or History Levels 9 to ARCT, you will be emailed a URL on Monday, May 18, 2020 which will provide access to your exam.  If you have not received emails with this information, please click here to learn more.
 

Additional Resources


If you believe you need to postpone your examination into August or beyond, please complete this form.  Please give us time to process your request. We are working hard to ensure the continuation of your music study.



March, April, May and June 2020 practical examinations that were previously scheduled to take place in-person have either been deferred or should be rescheduled.  Emails have already been sent to all registered students and their teachers.  If you did not receive one, please confirm that your email address is up-to-date by clicking here

IMPORTANT: NEW PROCESS to schedule your remote exam - follow these steps - please DO NOT USE the usual registration process.
 

Previous In-Person Exam Session

Remote Exam Scheduling Opens

Examination Dates

March 2020 & April 2020

Open now*  NEW PROCESS to schedule

May 15 to July 31, 2020

May 2020 (US)

Open now*  NEW PROCESS to schedule BUT some disciplines deferred - see this chart

May 20 to July 31, 2020

June 2020 (Canada)

Open now*  NEW PROCESS to schedule BUT some disciplines deferred - see this chart

June 1 to July 31, 2020

* Levels 9 to ARCT Teachers/Advanced Piano Pedagogy**

Open now* see this chart on how to schedule plus some disciplines deferred - see this chart

June 15 to July 31, 2020

** Split 10 Repertoire, ARCT Performer's, Licentiate

No remote exam - see this chart regarding Unlisted YouTube upload

Graduate candidates must submit by June 30, 2020. Everyone else by July 31, 2020.***

*** ARCT Performer and Licentiate candidates who have completed all co-requisites and wish to be considered for graduation this academic year must submit their YouTube recording by June 30, 2020.  All other ARCT Performer and Licentiate candidates, and Level 10 Split Repertoire candidates, must submit their YouTube recording by July 31, 2020. 

Additional Resources

If you believe you need to postpone your examination into August or beyond, please complete this form.  Please give us time to process your request. We are working hard to ensure the continuation of your music study.


Overview of Spring 2020 Exams

  • Theory Exam Overview for Spring 2020

    Below is an overview of how and when the Spring 2020 Theory exams will be taking place.   

    Discipline

    Level

    Solution

    Dates

    Specifics for Registered Candidates

    Theory

    5 to 8

    Online Exam

    Start: May 18, 2020
    Completion: No later than
    11:59PM PT, June 30, 2020

    The Study Guide with Unit Tests and Exam will be placed in your account on May 18. Watch these videos to learn more.

    History

    9 to 10

    Online Exam

    Start: May 18, 2020
    Completion: No later than
    11:59PM PT, June 30, 2020

    The exam with included course for History 9 and 10 will be placed in your account on May 18. Watch these videos to learn more.

    ARCT

    Online Exam

    The History ARCT exam will be placed in your account on May 18. Watch these videos to learn more.

    Harmony

    9 to ARCT

    Zoom Meeting Room

    May 8 or 9, 2020
    (specific date and time will be confirmed with these candidates)

    Exam will be emailed as a PDF 24 hours ahead of the exam time and must be printed by a designated adult.  Additional instructions/details will be emailed to candidates.

    Analysis

    ARCT

    Zoom Meeting Room

    May 8 or 9, 2020
    (specific date and time will be confirmed with these candidates)

    Exam will be emailed as a PDF 24 hours ahead of the exam time and must be printed by a designated adult.  Additional instructions/details will be emailed to candidates.

    Orchestration I

    ARCT

    Zoom Meeting Room

    May 8 or 9, 2020
    (specific date and time will be confirmed with these candidates)

    Exam will be emailed as a PDF 24 hours ahead of the exam time and must be printed by a designated adult.  Additional instructions/details will be emailed to candidates.

    Piano Pedagogy - Written

    All Levels

    Zoom Meeting Room

    May 8 or 9, 2020
    (specific date and time will be confirmed with these candidates)

    Exam will be emailed as a PDF 24 hours ahead of the exam time and must be printed by a designated adult.  Additional instructions/details will be emailed to candidates.

    Teacher's Written

    ARCT

    Zoom Meeting Room

    Specific date and time will be confirmed with these candidates.

    Exam will be emailed as a PDF 24 hours ahead of the exam time and must be printed by a designated adult.  Additional instructions/details will be emailed to candidates.

    Keyboard Harmony

    9 to ARCT

    Remote via Zoom

    June 22 to 26, 2020
    Exam times scheduled as per
    remote practical exams.**

    Exam will be emailed as a PDF 24 hours ahead of the exam time must be printed by a designated adult. You need a smartphone (iOS or Android), tablet (iOS or Android), or a computer with webcam and mic (PC or Mac). We recommend using a smartphone or tablet (instead of a computer). You also need a reliable, high speed (1.5Mbps and faster) Internet connection services. For best results, we recommend that during your exam, others in your household refrain from accessing the internet. An acoustic piano or a 76- or 88-key weighted electronic keyboard (as a substitute for an acoustic piano) is also required.


    General Conditions*

    You need a computer (PC or Mac) plus a reliable, high speed (1.5Mbps and faster) Internet connection services. For best results (not required), we recommend that while you are online, others in your household refrain from accessing the internet.

    * If the General or Specific conditions above for your Discipline and Level cannot be met, you will need to defer your exam until in-person exams become available. Please submit this form.
    ** Details to be emailed to directly to registered candidates soon.
     
  • Practical Exam Overview for Spring 2020

    Below is an overview of how, when and which Spring 2020 Practical exams will be taking place.  Scheduling is now open for all Levels. Note that the prepared sight-reading (where applicable) will be provided to candidates no later than 23 hours in advance of their exam to ensure that they have time to print it out. They may prepare the sight-reading in advance.

    Exams for the following disciplines/levels are deferred and will not be taking place until in-person exams can resume: Brass/Strings/Woodwinds (Levels 5+), Percussion (Levels 6+), Speech Arts & Drama/Voice (all levels).  You may request that your exam be reinstated - more information below. 

    If you believe you need to postpone your examination into August or beyond, please complete this form.  Please give us time to process your request. We are working hard to ensure the continuation of your music study. 

    Discipline

    Levels

    Examination Solution

    Dates

    Specific Conditions*

    Piano 

    Prep to 8

    Remote via Zoom

    May 15 to July 31, 2020**

    An acoustic piano or a 76- or 88-key weighted electronic keyboard (as a substitute for an acoustic piano) is required + the General Conditions below.

    9 to Licentiate

    See this chart

    An acoustic piano is required + the General Conditions below. See this chart for more information on how exams for these levels will be conducted.  

    Piano Pedagogy

    Elementary & Intermediate, Part 2 (Viva Voce)

    See this chart

    May 15 to July 31, 2020**

    An acoustic piano is required + the General Conditions below. See this chart for more information on how exams for these levels will be conducted.

    Advanced, Part 1

    See this chart

    An acoustic piano is required + the General Conditions below. See this chart for more information on how exams for these levels will be conducted. 

    Advanced, Part 2 (Viva Voce)

    See this chart

    An acoustic piano is required + the General Conditions below. See this chart for more information on how exams for these levels will be conducted.

    Accordion,
    Guitar,
    Harp

    Prep to 8

    Remote via Zoom

    May 15 to July 31, 2020**

    See General Conditions below.

    9 to ARCT

    See this chart

    See General Conditions below. See this chart for more information on how exams for these levels will be conducted.

    Brass,
    Strings,
    Woodwinds

    Prep - 4

    Remote via Zoom

    May 15 to July 31, 2020**

    The collaborative pianist requirement is waived + the General Conditions below. 

    5 to 8

    Deferred***

    Deferred***

    If an in-home collaborative pianist is available AND the General Conditions below can be met, the exam can be done Remotely before July 31, 2020.  See this chart for more information on how exams for these levels will be conducted. Please submit this form to request a Remote exam no later than June 28, 11:59PM PT.

    9 to ARCT

    Deferred***

    Deferred***

    If an in-home collaborative pianist is available AND the General Conditions below can be met, the exam can be done before July 31, 2020. See this chart for more information on how exams for these levels will be conducted. Please submit this form to request a Remote exam no later than June 28, 11:59PM PT.

    Harpsichord, Organ

    All Levels

    Deferred***

    Deferred***

     

    Percussion

    Prep – 4

    Remote via Zoom

    May 15 to July 31, 2020**

    See General Conditions below

    Levels 6 to ARCT

    Deferred***

    Deferred***

    If an in-home collaborative pianist is available, there is access to timpani AND the General Conditions below can be met, requests to complete these exams before July 31, 2020 will be reviewed on a case-by-case basis. See this chart for more information on how exams for these levels will be conducted. Please submit this form to request a Remote exam no later than June 28, 11:59PM PT.

    Speech Arts

    All Levels

    Deferred***

    Deferred***

     

    Voice

    Prep to 8

    Deferred***

    Deferred***

    If an in-home collaborative pianist is available AND the General Conditions below can be met, requests to complete these exams Remotely before July 31, 2020 will be reviewed on a case-by-case basis. Please submit this form to request a Remote exam no later than June 28, 11:59PM PT.

    9 to ARCT

    Deferred***

    Deferred***

    If an in-home collaborative pianist is available AND the General Conditions below can be met, requests to complete these exams before July 31, 2020 will be reviewed on a case-by-case basis. See this chart for more information on how exams for these levels will be conducted. Please submit this form to request a Remote exam no later than June 28, 11:59PM PT.

    General Conditions*

    • You need a smartphone (iOS or Android), tablet (iOS or Android), or a computer with webcam and mic (PC or Mac). While not required, we recommend using a smartphone or tablet (instead of a computer).

    • You need a reliable, high speed (1.5Mbps and faster) Internet connection services. While not required, tor best results, we recommend that during your exam, others in your household refrain from accessing the internet.

    • You need the appropriate instrument(s) available at your location.


    * If the General and/or Specific conditions above for your Discipline and Level cannot be met, you will need to defer your exam until in-person exams become available by submitting this form.
    ** Scheduling closes at 11:59PM PT on June 30, 2020.
    *** A credit for the full value of the examination fee has already been placed in the RCME account of the registered candidate, and they will have one year from the date of their originally scheduled examination session to use it.  No action is required.
     

  • NEW: Advanced Practical Exam Overview for Spring 2020
    Level* Repertoire Etudes Musicianship (Sight Reading, Ear Tests, Technique) Scheduling Exam Program Form What This Means Timing
    Level 9 Submitted via YouTube Submitted via YouTube Zoom exam (Prepared Sight Reading emailed 23 hours in advance and available in your account for download) Follow this process Available via your Confirmation Email - submit YouTube link where indicated at the bottom of the form Schedule your exam. Record and Upload your Repertoire/Etudes BEFORE submitting your Program Form. Your Program Form is due no later than 24 hours before your exam. Schedule by June 30, 2020
    Level 10 (Complete Exam) Submitted via YouTube Submitted via YouTube Zoom exam (Prepared Sight Reading emailed 23 hours in advance and available in your account for download) Follow this process Available via your Confirmation Email - submit YouTube link where indicated at the bottom of the form Schedule your exam. Record and Upload your Repertoire/Etudes BEFORE submitting your Program Form. Your Program Form is due no later than 24 hours before your exam. Schedule by June 30, 2020
    Level 10-Split: Repertoire Submitted via YouTube Not applicable Not applicable Not applicable Submit YouTube link via this form (included in your email) No need to schedule an exam. Record and Upload your Repertoire and then submit the YouTube link via this form Submit by July 31, 2020
    Level 10-Split: Technique, Ear, Sight Reading, and Etudes Not applicable Zoom exam Zoom exam (Prepared Sight Reading emailed 23 hours in advance and available in your account for download) Follow this process Available via your Confirmation Email (disregard YouTube link section) Schedule your exam. No YouTube submission required. Schedule by June 30, 2020
    Level 10-Supplemental: Technique Not applicable Zoom exam Zoom exam (no sight reading) Follow this process Available via your Confirmation Email (disregard YouTube link section) Schedule your exam. No YouTube submission required. Schedule by June 30, 2020
    Level 10-Supplemental: Ear Test Not applicable Not applicable Zoom exam (no sight reading) Follow this process Available via your Confirmation Email (disregard YouTube link section) Schedule your exam. No YouTube submission required. Schedule by June 30, 2020
    Level 10-Supplemental: Sight Reading Not applicable Not applicable Zoom exam (Prepared Sight Reading emailed 23 hours in advance and available in your account for download) Follow this process Available via your Confirmation Email (disregard YouTube link section) Schedule your exam. No YouTube submission required. Schedule by June 30, 2020
    Viva Voce exam (Pedagogy & ARCT Teacher candidates) Not applicable Zoom exam Zoom exam Follow this process Available via your Confirmation Email (disregard YouTube link section) Schedule your exam. No YouTube submission required. Schedule by June 30, 2020
    Advanced Piano Pedagogy & ARCT Teachers (Part 1/Practical exam) Submitted via YouTube Not applicable Zoom exam (Prepared Sight Reading emailed 23 hours in advance and available in your account for download) Not applicable Available via your Confirmation Email - submit YouTube link where indicated at the bottom of the form Schedule your exam. Record and Upload your Repertoire BEFORE submitting your Program Form. Your Program Form is due no later than 24 hours before your exam. Graduate candidates must submit by June 30, 2020. Everyone else by July 31, 2020.***
    ARCT Performers - Piano Submitted via YouTube Not applicable Not applicable Not applicable Submit YouTube link via this form (included in your email) No need to schedule an exam. Record and Upload your Repertoire and then submit the YouTube link via this form Graduate candidates must submit by June 30, 2020. Everyone else by July 31, 2020.***
    Licentiate Submitted via YouTube Not applicable Not applicable Not applicable Submit YouTube link via this form (included in your email) No need to schedule an exam. Record and Upload your Repertoire and then submit the YouTube link via this form Graduate candidates must submit by June 30, 2020. Everyone else by July 31, 2020.***
    Keyboard Harmony These exams will run week of June 24. Our Administrative team has organized a schedule and will be offering specific times to candidates to ensure that they are paired with the most appropriately trained examiners. Learn more here.
    *** ARCT Performer and Licentiate candidates who have completed all co-requisites and wish to be considered for graduation this academic year must submit their YouTube recording by June 30, 2020.  All other ARCT Performer and Licentiate candidates must submit their YouTube recording by July 31, 2020. 
     

 

Frequently Asked Questions

  • FAQ for Online Theory and History Exams

    This FAQ is related to Theory Levels 5 to 8 and History Levels 9 to ARCT, but not Harmony, Harmony/Counterpoint or Analysis. 

    The following contains answers to some frequently asked question about how the online exams work, as well as changes being implemented in the examination process due to social distancing requirements.  

    Please consult this page regularly, as we will keep updating the information as new questions come in and further clarifications are made. 

    Last updated on 2020-05-01
     

    My test center has closed due to social distancing, will I miss my theory/history exam sessions? 

    Solutions have been put in place to take your theory/history exams via our online offerings.  You will be granted free access to these if you are registered for the May 2020 in-person theory exam session for any of these subjects: Music Theory Levels 5 to 8 and History Levels 9 to ARCT. Details regarding this solution have been emailed to registered students.
     

    When will I have access to the online study guides, courses and exams? When do I have to do the tests and/or exams?

    Access will be granted from May 18th to June 30th. You can complete your tests and exams any time during that period but no later than June 30th.
     

    I am a student, how do I login to access the online study guides, courses or exams?

    An email will be sent to you by May 18, 2020 informing you that you have been enrolled to the “Online Theory Study Guide” or to the “Level 9 History course and exam”  or “ARCT History Exam”. If you have never used the RCM’s Online Learning Ecosystem, this email will also contain your username and password as well as a link for accessing the login page. 

    If you have already used the RCM’s Online Learning Ecosystem, you can sign-in using your existing username and password and the course will be available as of May 18th.

    The courses/exams will also appear in your RCM portal under “My Courses, Learning and Resources” in the “My Learning” box by May 18th.

    Watch this short video on how to access your exam/course/study guide.
     

    I am a teacher, how do I login to access the online study guides, courses or exams?

    If you are currently an RCM Certified Teacher, you already have access to the courses as an auditor through your RCM portal. If you are not, in exchange for free access to these resources, please ensure that you have agreed to be added to the RCM National Music Teacher Directory as follows:

    1. Go to My RCM
    2. Log in to your account or follow the steps to create one
    3. Under “My Teaching” click on “My RCM Teacher Directory Listing”
    4. The answer to the question “Would you like to be added to the RCM National Music Teacher Directory” should be “Yes”.  If it is not, then click “Yes” and complete and submit the remainder of the form.  You can follow these instructions for more details on how to complete this step.

    These steps will ensure that you have auditor access to the courses and exams the next day after you have opted in to the Directory.  You will have access to these materials until August 31, 2020 or until you withdraw your listing from the Teacher Directory. If you are an RCM Certified Teacher, you will already have auditor access to these materials and will continue to have access as long as you are certified. Auditor access does not include the exam or mock exams. You can learn more about the online study guide and courses in the Teacher Portal.

    Please note that access to these courses is currently delayed due to technical difficulties. We are working to resolve this matter as quickly as possible. Since all students have received their online materials and exams, we encourage you to work remotely with them in the interim.  We apologize for any inconvenience this has caused and will provide an update as soon as possible. 
     

    How will proctoring work? Will I still receive my credit and certificate?  

    In-person proctoring will be replaced during this period by online monitoring.
     
    Credits and certificates will be awarded following the normal procedures. Nonetheless, for extra reassurance and peace of mind, if you wish, a parent in the household may sign on as a proctor. This is optional and not a requirement for receiving credits and certificates.  More information will follow on how to access the form.
    There is no Zoom or other videoconferencing supervision during the exam.
     

    Are the online exams open book exams?  Can we use notes, a keyboard diagram, or the piano?

    Just like the paper exams, these online exams are not “open book” exams.  As such, please refrain from using notes or the piano.   As with in-person written examinations, a keyboard diagram for reference during Theory Level 5 to 8 exams is permitted.

    You may use rough paper to make notes to help you answer questions after you begin the tests or exams. For instance, in Music Theory, you may draw a circle of fifths diagram before beginning to answer your questions.
    Please note that the test and exam time limits do not allow for spending time searching online for answers or consulting notes. Doing so may lead to not having enough time to complete all the questions in the exams.
     
     

    How do the Music Theory Levels 5 to 8 unit tests and final exam take place? Do I have to complete them all in one sitting? Once I do a first test, is there a set time period in which I must complete the remaining tests?

    The Theory Level 5 to 8 courses include 8 unit tests worth 5% each, for a total of 40%, and a final exam worth 60%.

    All unit tests and exams have corresponding practice tests to allow you to get used to the question types and test procedures. We recommend that you do these practice tests at your own pace over several days as appropriate, before attempting the graded unit tests and final exams.

    You may do the unit tests in any order you wish at any time between May 18 and June 30, 2020. You do not have to complete them all in one sitting. For instance, you can complete the first unit test on one day but choose to do the next one three days later.

    You can decide to focus on one unit at a time, doing the practice test followed by the unit test, or you can explore different practice tests before deciding to go ahead with a specific unit test.

    In order to have access to the practice final exam and graded final exam, you will have to first complete all your unit tests.
     

    What happens if I run out of time? Can I revisit questions?

    If you run out of time during an exam, your test or exam will be automatically submitted along with all the answers entered up to that point.

    After completing a certain question, you may revisit it to review it or change your answer.
     

    What will the online exams cover? Do I have to study new or different material?

    All the online unit tests and examinations are based on the Theory Syllabus, 2016 Edition.   No additional material beyond the syllabus requirements is included on the tests or exams.
     

    How can I work with my teacher for preparing for my Music Theory Unit tests and exams? How do I share my results with my teacher?

    We recommend using Zoom (or any other screen sharing solution) to complete practice tests together and/or discuss practice test results.

    If you answer a practice test question incorrectly, a hint is provided. You may take a note or a screenshot of instances where you required the use of a hint, and further discuss your understanding with your teacher.
    Every time you complete a practice test, your score is archived and your practice test score history may be consulted at any time afterwards That way you can see your improvement and progress over the course of all your attempts.
     

    Will I see what I got wrong in the final Music Theory exam? When will I see my grade?

    Upon submitting your final Theory exam, you will immediately see your score as well as what you answered and whether it was correct. Your final grade will update in the MyRCM portal within 24 hours. However, the completed examination will not be returned to you as a PDF, as they are with written examinations.
     

    Do I have to pay an extra fee for accessing the online counterpart of my paper exam?

    No, if you have already registered for the May 2020 exam session, you will receive access to the online study guide and/or course (where applicable) and exam at no extra cost.
     

    Will the Music Theory Levels 5-8 tests and exams be available in French?

    Yes, the question instructions as well as the answer options will have French translations provided besides the English text.  
     

    How are accessibility issues being addressed? 

    If you have accessibility or special needs that need to be accommodated, please complete this form.  
     

    My internet connection is “spotty” what if I can’t complete the exam? 

    The online exams load easily even with a “spotty” connection. During the last 5 years of online exams, very few connectivity issues have arisen, therefore it is unlikely that you will be unable to complete an exam. If you do find yourself in such a situation, please fill out this form. The system records when an exam attempt was started, so we will be able to troubleshoot the situation and, if needed, reset the attempt. 

    If your internet connection returns, simply refresh you page, or navigate back to the test/exam to continue. The questions you had entered up to the last minute before the interruption will be saved.
     

    Will I have to write notes on a staff online for the Music Theory online exams? 

    The online Music Theory exams do not require writing notes on a staff. The questions are in multiple choice format. For example, you will be asked to identify a note, chord or a scale by selecting the correct option from a list. Alternatively, you may also be asked to identify the best answer to a musical question by selecting it from a set of possible solutions written in staff notation.
     

    Will I have to use the Music Theory Apps for completing the online exam process? 

    No, the use of the music theory apps is not necessary for preparing or for completing the online exam process for Music Theory Levels 5 to 8. The Apps are additional tools to help support you in your practice if you are looking for further drills to strengthen your knowledge of theory concepts.   
     

    What about essay writing questions in History exams? 

    You will be able to type the answers to your essay questions in the online exam.   For more information on the History 9 and 10 online exams, please visit these pages: 

     

     

  • FAQ for Online Practical Exams

    How do I schedule my remote exam? 

    Please follow the steps in the “How to Schedule Your Remote Exam” section on this page

    Why haven't I received my remote exam date yet? 

    We are experiencing a very high volume of scheduling requests which our team is working hard to clear.  You will be emailed your exam confirmation date at least 10 days prior to your exam.  Our sincerest apologies for the delay which we have put measures in place to rectify as soon as possible.
     

    Why is the Time in my Program Form different from what is listed in MyRCM Account - which is the right time?

    Unfortunately, we are experiencing a technical issue where the Program Form is sometimes showing the time in UTC (Universal Time Coordinated, formerly known as Greenwich Mean Time).  The time in your account is showing the correct, local time. We are working to correct this issue and apologize for the inconvenience.
     

    When can I schedule my remote exam? 

    Scheduling for all Spring 2020 exams is now open. Please see this chart for more details.  Please follow the steps in the “How to Schedule Your Remote Exam” on this pageIMPORTANT: that you schedule your exam in the "My Exams and Results – reschedule here" section of MyRCM - and NOT through the registration process you are used to following. 

    How do I submit my Program Form?

    In the email confirmation you receive with the date and time of your remote exam, the paragaph immediately below says "Please complete and submit your Examination Program Form here. Please note that the Program Form must be submitted a minimum of 24 hours in advance of your Remote Exam time."  Click on the word "here" in your email and you will be taken to the Program Form that is specific for your examination.
     

    Why can’t I schedule my remote exam? 

    Exams for the following disciplines/levels are deferred and will not be taking place until in-person exams can resume: Brass/Strings/Woodwinds (Levels 5+), Percussion (Levels 6+), Speech Arts & Drama/Voice (all levels).  You may request that your exam be reinstated - more information here

     

    What is the earliest date that I can schedule my remote exam?

    The earliest date that you will be able to schedule your remote exam is 14 days from the day that you book.  For example, if you access the scheduling system on June 1, the first available exam date will be June 15.

     

    Why was my/my student’s exam cancelled? 

    Based on the specific requirements related to certain disciplines and given that The Royal Conservatory fully supports and is following social distancing measures mandated by the Canadian government, it was determined that examinations for certain disciplines and/or levels should be deferred.  Please refer to this chart to see if this pertains to your discipline.  In this case, you have received a full credit of your examination fee that you will be able to use toward another RCM Certificate Program exam for the discipline/level of your choice (you will simply need to pay any fee differences, if applicable). This credit is valid for one year from the time of your originally scheduled exam session.  Students should have already received an email from Candidate Services (Canada) or Account Services (US) with the subject line “You have Received a Credit for your Spring 2020 Exam” indicating that your credit was processed. 

     

    My/my student’s Spring 2020 exam no longer appears in my account? 

    Based on the specific requirements related to certain disciplines and given that The Royal Conservatory fully supports and is following social distancing measures mandated by the Canadian government, it was determined that examinations for certain disciplines and/or levels should be deferred.  Please refer to this chart to see if this situation pertains to your discipline. In this case, you have received a full credit of your examination fee that you will be able to use toward another RCM Certificate Program exam for the discipline/level of your choice (you will simply need to pay any fee differences, if applicable). This credit is valid for one year from the time of your originally scheduled exam session.  Students should have already received an email from Candidate Services (Canada) or Account Services (US) with the subject line “You have Received a Credit for your Spring 2020 Exam” indicating that your credit was processed. 

     

    I can’t do my exam online, what should I do? 

    This chart indicates the General and Specific Conditions for each practical discipline in which a remote examination may take place.  If you do not meet all of these conditions, please submit this form to request a full credit that will be valid for one year from your originally scheduled examination session. 

     

    My exam was cancelled but I want to do it, what should I do? 

    If the practical examination for your discipline and level was deferred per this chart, but you meet the General and Specific Conditions as indicated for your discipline on the chart, please submit this form if you would like to request that your exam be reinstated and done remotely.  Please note we are not accepting requests for the following disciplines: Harpsichord, Organ, Speech Arts and Drama. 

     

    What is the policy regarding collaborative pianists? 

    For the May-June 2020 remote practical exam session, we have waived the requirement for a collaborative pianist for specific disciplines and/or levels per this chart.  If you choose to submit a request to reinstate your exam, your collaborative pianist must be a member of your household/sharing the same living space.  This is to ensure that our students are complying with the government directive for social/physical distancing which The Royal Conservatory fully supports. 

      

    How does the YouTube upload work? 

    For students in the Advanced Levels who will be required to upload their repertoire and etudes via YouTube for evaluation, more information will be emailed shortly on how to privately submit your recording. 

     

    Does the YouTube upload need to be done in a continuous take? 

    For students in the Advanced Levels who will be required to upload their repertoire and etudes via YouTube for evaluation, so as to mirror the in-person examination process, we are requesting that all repertoire and etudes be uploaded to YouTube as a a single and unedited/continuous take. 

     

    I requested a credit from my Spring exam, how do I know if it was approved? 

    If you were unable to meet the General or Specific Conditions to do your previously scheduled in-person Spring 2020 exam remotely, and you submitted a credit request via this form, you will receive an email from Candidate Services (Canada) or Account Services (US) with the subject line “Your Exam Credit has been Approved” once your credit request has been successfully processed. 

     

    I want to use the credit from my Spring 2020 exam to register for the August session, how do I do this? 

    To use your credit, you must register via the same account of the student who has received the credit.  When you reach Step 5 of 6 of the Exam Registration process (checkout), you will see that your credit is automatically deducted from your total exam fee.  If you do not see the credit being applied, please first verify that you received an email with the subject line “Your Exam Credit has been Approved” from Candidate Services (Canada)/Account Services (US).  If you did not, this means that your credit has not yet been processed.  If you wish to use your credit for this exam and it hasn’t yet been processed, please exit the system and try again another day and/or wait for your credit email to arrive.  Please note that we will not offer a refund if you pay for your August exam prior to receiving your credit.  If this happens, your Spring 2020 credit will still be valid to use toward another RCM Certificate Program exam in the upcoming academic year, and prior to the one-year credit expiry date per the email that you will receive once your credit is processed. 

     

    What happens if I already registered and paid for my August exam registration but wanted to use the credit that I was supposed to receive from my Spring 2020 exam? 

    If you did not see your credit automatically being deducted from your total exam fee in Step 5 of 6 of the Exam Registration process (checkout), this means that your credit request has not yet been processed.  We are not offering refunds for those who registered for an exam ahead of their credit being available.  However, your Spring 2020 credit will still be valid to use toward another RCM Certificate Program exam in the upcoming academic year, and prior to the one-year credit expiry date per the email that you will receive once your credit is processed. 

     

    I am not receiving the emails, what should I do? 

    Please follow these steps to ensure that your mail provider is not blocking emails from the RCM Certificate Program.  The majority of the information being emailed is also online with the exception of credit notices and exam date/time confirmations. 

     

    I emailed Candidate/Account Services and haven’t heard back yet? 

    The Candidate/Account Services team is currently experiencing an extraordinarily high volume of calls and emails.  Because of the volume of inquiries, we are currently unable to respond to as many messages as we normally would each day.  If your situation is urgent and cannot be resolved by reviewing the information on this webpage, please call us but note that your phone wait times will be elevated as well. 

     

    Can I still register for the May-June 2020 session? 

    We are accepting late registrations for the May/June 2020 examination session which is being done online/remotely and only for the disciplines and/or levels listed on this chart.  If you meet the General and Specific Conditions as indicated for your discipline on the chart, please submit this form if you would like to request that your exam be done remotely prior to July 31, 2020.  Late registration requests are subject to a $65 handling fee (in addition to the applicable examination fee) and, for Spring 2020, will not be accepted after June 21, 2020.  Please note we are not accepting requests for the following disciplines: Harpsichord, Organ, Speech Arts and Drama. 

     

    I have an electronic piano/keyboard, how do I know if it has weighted keys? 

    The specific condition to take a May/June 2020 Piano practical examination remotely is “an acoustic piano OR a 76- or 88-key weighted electronic keyboard as a substitute for an acoustic piano”.  When keys on a digital keyboard are weighted, they feel more like playing real piano keys. Weighted keys are a feature that help electronic pianos/keyboards feel more like the action of an acoustic piano. If you are still unsure, please search online for the brand/model of your keyboard and review the manufacturer’s description. 

     


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  • Not Receiving Emails?
    If you are registered for a Spring 2020 exam AND you did not receive an email, please do the following:​

    1. Check your Spam or Junk Mail Folder - often times, emails from The Royal Conservatory and/or RCM Certificate Program end up there due to filter settings by many email providers.
     
    2. Add [email protected] to your Safe Sender list. 

    3. Verify that the email addresses for yourself and your child(ren) are correct:
     
    • Login to MyRCM
    • To review your email address, please click on “My Account Details” and confirm that your email is correct.  If it is not, please update the email address and your new email address will receive relevant communications from the RCM.
    • To review your child’s email address, please click on “My Family”, select the name of your child and confirm that their email address is correct.  If it is not, please update the email address to receive relevant communications from the RCM.